Privacy Policy

At DietAI tracker by DietniAI.LTD we are committed to protecting the privacy of our users. This privacy policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its security. If you have any questions or concerns about our privacy practices, please contact us [email protected]

Welcome to DietniAI, your personalized nutrition and fitness companion. Our commitment to your privacy and data protection is paramount. This Privacy Policy outlines how we collect, use, process, and share your information when you use our DietniAI chatbot on WhatsApp and other platforms we operate.Data CollectionTo deliver personalized diet and fitness plans, DietniAI requires specific personal information, including but not limited to:Personal Identification Information: Name, contact details (such as email and phone number), age, gender.Body Metrics and Health Information: Current weight, height, target weight, Body Mass Index (BMI), Basal Metabolic Rate (BMR), dietary preferences, food allergies, fitness level, and specific health goals.Device and Usage Information: We automatically collect data about your device and how you interact with our service, including IP addresses, device type, operating system, language settings, and usage patterns.

Data Usage
Your information is used to:Customize Your Experience: Create personalized nutrition and fitness plans.Service Improvement: Analyze data to improve our services and user interface.Communication: Send updates, promotional offers, and respond to your queries.Third-Party Processing: Engage with third-party solutions like Amplitude, Facebook, Firebase, Google, Apple, Appsflyer, and Crashlytics for analytics, advertising, and functionality enhancements. Your data may be stored and processed on servers owned by these third parties.

User Consent

By using DietniAI, you consent to the collection and use of your personal and device information as described in this policy. You can opt out of certain data collection practices and promotional communications at any time.

Data Protection
We implement strict security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security.Children's PrivacyDietniAI is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.Changes to This PolicyWe may update our Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at [email protected].

DietniAI Privacy Policy
This Privacy Policy is applicable to the DietniAI corporate group ("we", "our", or "us") and outlines the personal data collected when you use our mobile applications, websites, and services provided through them (collectively referred to as the “App” or “Service”). It details how your personal data will be processed and safeguarded.

Acceptance and Age Requirement
BY USING THE SERVICE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE AT LEAST 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY ON YOUR BEHALF). If you do not agree or cannot comply, you must not use the Service. You must then (a) delete your account and contact us to request the deletion of your data; (b) cancel any subscriptions as provided by the platform (Apple for iOS users, Google for Android users, or any other applicable platforms), or directly through us if purchased from our websites; and (c) remove the App from your devices.The English version of this Privacy Policy, available at [Insert Link], is the definitive and legally binding version. Any translations are provided for convenience only.

Legal Frameworks
"GDPR" refers to the General Data Protection Regulation (EU) 2016/679, which governs data protection and privacy for individuals within the European Union and the European Economic Area."EEA" encompasses all current member states of the European Union and the European Economic Area."Process" concerning personal data, includes collection, storage, and disclosure to third parties.Table of ContentsCategories of Personal Data We CollectPurposes for Processing Personal DataLegal Bases for Processing Personal Data (Applies only to EEA-based users)Disclosure of Personal DataExercising Your Privacy RightsAge LimitationInternational Data TransfersUpdates to This Privacy PolicyCalifornia Privacy RightsData Retention PeriodsHandling of "Do Not Track" RequestsData Controller DetailsContact Information

Key Aspects
Personal Data Collection: We detail the specific types of personal data collected through our Service, including but not limited to user-generated content, health data, and device-related information.Data Usage: Explains the purposes for processing your personal data, such as service provision, personalization, and improvement of our offerings.Legal Bases (EEA Users): Describes the legal grounds under which we process your data, including consent, contractual necessity, and compliance with legal obligations.Data Sharing: Lists the entities with whom your data may be shared, including third-party service providers and legal authorities when necessary.Your Rights: Outlines how you can access, rectify, or delete your personal data, and details your rights under GDPR and other applicable laws.Age Restriction: Reiterates that the Service is not intended for individuals under 16 years of age.International Transfers: Information on the transfer of data outside the EEA and measures to protect your data in line with GDPR requirements.Policy Updates: Notifies users of any changes to our privacy practices and the effective date of such changes.Data Retention: Specifies the duration for which your personal data will be kept and the criteria for determining this period.For full details on each of these sections, users are encouraged to read through the complete Privacy Policy.

Contacting Us
For any inquiries related to this Privacy Policy or your personal data, please contact us at [Insert Contact Information].

At DietniAI, our interactions and service provision occur directly through our chatbot on WhatsApp. This unique approach to wellness and nutrition coaching necessitates the collection of various types of personal data to offer personalized and effective solutions. Here's an overview of the data we collect

Data You Provide Voluntarily
Your journey with DietniAI starts when you share information with us through the chatbot. This includes, but is not limited to:Identifying Information: Such as your name and contact details (email address if provided for additional services outside WhatsApp).Health and Wellness Data: Details about your physical characteristics (height, weight, target fitness goals), fitness level, dietary preferences (including any specific dietary needs, disliked foods), and information related to your wellness journey (e.g., sleep patterns, meditation preferences, exercise logs).

Data from Connected Devices
For users who choose to enhance their DietniAI experience with wearable fitness devices or apps integrated with our services, we may collect data such as:Activity Data: Steps count, heart rate measurements, and sleep statistics from connected fitness trackers or apps.Consent for Sensitive Data: We recognize some of the data from these devices may be considered sensitive. We'll explicitly ask for your consent through a clear opt-in mechanism before collecting and processing such data.

Automatically Collected Data
As you interact with our chatbot, certain information is collected automatically to ensure seamless service delivery and to understand how our services are used:Device and Usage Data: This includes your device type, operating system, and generic data like IP address, which helps us tailor the service to your tech environment.

Data from Third Parties
Occasionally, we may receive information about you from third-party platforms: Third-party Sign-ins: If you choose to sign in through integrated services (like Apple or Google), we may receive basic profile information to simplify your onboarding process.

Special Categories of Personal Data
We understand some information you share may fall under special categories of personal data or sensitive data under applicable data protection legislation. This includes:Health-specific Needs: Information on specific health conditions (like diabetes) to tailor your meal or exercise plan.Consent for Processing Sensitive Data: Accessing our service with such personal data requires your explicit consent. We ensure to provide an easy option for you to give or withdraw consent for processing this data.

Our commitment is to your privacy and security, especially when handling sensitive data. Your consent is paramount for us, ensuring that your journey with DietniAI is not only transformative but also secure

Data Provided by Third Parties
When registering for DietniAI through any integrated third-party service, such as signing in with Apple on platforms supporting our service, we may receive personal data linked to your third-party account. This includes information like your name and verified email address. You have the option to share your real email or opt for an anonymous email via the private email relay service provided by the third party. Detailed privacy information will be presented by the third party during the sign-in process.

Data We Collect Automatically

Discovery Data
We gather data on how you discovered DietniAI, including the referring app or URL. This helps us understand the most effective channels for reaching our users.

Device and Location Data
As you interact with DietniAI via WhatsApp, we collect data transmitted from your mobile device. This encompasses language settings, IP address, time zone, device type and model, operating system, and other relevant details. This data aids in optimizing our service delivery to match your device's specifications.

Activity Data
For users who connect wearable devices or health apps that integrate with DietniAI, we collect data on physical activities. This includes steps taken, distance covered, activity types, duration, calories burned, heart rate, and sleep patterns. Such data enhances the personalization of your nutrition and fitness plans.

Usage Data
Our analysis extends to how you engage with DietniAI through WhatsApp, tracking interactions with our service to refine and improve your experience. This includes monitoring your progress, workout routines, and any other relevant usage patterns.

Advertising IDs
We may collect device identifiers such as the IDFA (for iOS devices) or AAID (for Android devices) to support our marketing efforts. These identifiers can usually be reset in your device’s settings.

Transaction Data
Should you purchase any services directly linked to DietniAI, transactional details are processed by third-party payment providers. While we do not store sensitive financial data like full credit card numbers, we may receive transactional metadata to ensure the successful provision of purchased services.

Cookies and Tracking Technologies
As DietniAI's primary interactions occur via WhatsApp, the traditional use of cookies on websites for repeat recognition and navigation facilitation is less relevant. However, should you engage with any web-based components of our service, we may utilize cookies and tracking pixels to improve your experience and support our online advertising efforts. These cookies are designed to be non-intrusive and are stored temporarily on your device.

At DietniAI, your personal data is crucial for delivering a personalized and efficient service. Here's how we use your information:

To Provide Our Service
Seamless Interaction: To ensure you can interact with our chatbot smoothly, addressing any queries or technical issues promptly.Health and Wellness Tracking: For users integrating wearable devices or health apps, we process data like steps, activity levels, heart rate, and sleep patterns to offer tailored health insights and recommendations through WhatsApp.Infrastructure Support: To facilitate the operation and distribution of our service, we utilize reliable cloud services, ensuring the secure hosting of your personal data.Performance Monitoring: To guarantee the optimal performance of our service, we employ monitoring tools that help identify and fix any issues swiftly, ensuring a high-quality user experience.

To Customize Your ExperienceTailored Recommendations:
By understanding your health metrics, dietary preferences, and fitness goals, we personalize the content and recommendations provided by the chatbot, such as custom meal plans or workout suggestions, to align with your wellness objectives.

To Manage Your Account and Provide Customer Support
Responsive Support: We process your personal data to address your support inquiries effectively, including accessing your account information when necessary. This ensures that any questions or issues you have are resolved quickly.Communication and Updates: We may contact you with important information about our service, including updates, security notices, and guidance on using DietniAI optimally.

Operational ExcellenceService Enhancements:
Your feedback and interaction data help us refine and enhance DietniAI, ensuring that we continue to meet your needs effectively.Data Security: We prioritize the protection of your personal data and use it strictly in accordance with our privacy policy to deliver and improve our serviceBy processing your personal data for these purposes, DietniAI aims to provide a service that not only supports your health and fitness journey but also respects your privacy and data protection rights.

To Communicate With You Regarding Your Use of Our Servic
At DietniAI, we believe in keeping you motivated and informed throughout your wellness journey. Our communication strategy is designed to support you in achieving your fitness and nutrition goals:

Direct Communication via WhatsApp
Personalized Reminders and Motivational Messages: To help you stay on track, we may send you reminders or motivational messages directly through WhatsApp. These could include daily workout reminders or encouragement to stick with your nutrition plan.

Automated Interactions

Engagement and Feedback: Our system tracks when you interact with our messages, such as when you respond or click on links we provide. This helps us tailor our communications to better meet your needs and preferences.

Third-party Tools for Enhanced Service
While our primary communication channel is WhatsApp, we may utilize additional tools to enrich our service offering:Customer Support Integration: For users reaching out via alternative channels integrated with our service, we use advanced customer service tools to ensure seamless communication. Information transferred during these interactions is managed securely, respecting your privacy.Notification Services for Device-specific Features: For users engaging with DietniAI through apps on different platforms, we may use standard notification services provided by operating systems (like iOS's APNs) to send important updates and information. These services comply with the highest privacy standards, including GDPR where applicable.

Opting Out
User Control: You have complete control over the notifications you receive from us through WhatsApp and can opt-out at any time by adjusting your WhatsApp settings or directly communicating your preferences to us.

Data Protection and Privacy
Commitment to Privacy: Any data collected through your interactions with our communications is used strictly for the purpose of enhancing your DietniAI experience. We are committed to protecting your privacy and ensuring your data is handled securely at all times.

By engaging with you directly through WhatsApp and using carefully selected third-party tools where necessary, DietniAI aims to provide continuous support and motivation, making your health and fitness journey as effective and enjoyable as possible.

To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and training plans of the Services our users like more, what categories of users use our Services. As a consequence, we often decide how to improve the Service based on the results obtained from this processing. For example, if we discover that users more often engage in workouts designated for legs, we may develop and introduce a new workout for this area into the App.

We use Facebook Analytics, which is a service is provided by Facebook that allows us to use different analytical tools. On Facebook Analytics we get, in particular, aggregated demographics and insights on how many people launch our app, how often users make purchases, and other interactions. Privacy Policy.

To analyze how visitors use the Service and to measure the effectiveness of some ads we use Google Analytics, a web analysis program of Google. On Google Analytics we get, in particular, information on the data you enter on our website and users’ interactions within the website. Google allows you to influence the collection and processing of the information generated by Google, in particular, by installing a browser plug-in, available here. You can read more about how Google uses the information here.

We utilize the Picky Assist CRM system, a comprehensive platform designed to manage our customer interactions and data effectively. Through Picky Assist, we gain access to a suite of analytical tools that provide us with detailed insights into customer behavior, including aggregated demographics, app usage frequency, purchase patterns, and various other interactions. This enables us to tailor our services more closely to your needs and preferences. For more information on how we protect and utilize your data within the Picky Assist CRM system, please refer to our Privacy Policy

To Send You Marketing Communications
At DietniAI, we aim to keep you informed and engaged with our latest products and special offers through our marketing initiatives. With your explicit consent, or if we have another legal basis, we may include your contact details, received through your interactions with our WhatsApp chatbot, in our marketing campaigns. This ensures that you're up-to-date with information about our services, such as exclusive promotions and new features

Email Communications: If you choose to share your email address with us for updates outside of WhatsApp, you'll receive email notifications about our offerings. You have full control over these communications and can opt-out at any time using the unsubscribe link provided in every marketing email. Please note, we respect your privacy and do not use sensitive health-related information for marketing purposes

Advertisements and Notifications: Within the scope of WhatsApp and any associated applications, you might see advertisements or receive notifications related to our services. If you prefer not to receive these notifications on your device, you can easily opt-out by adjusting your device or app settings.

Your privacy and the choice to engage with our marketing efforts are paramount. We're committed to delivering relevant and valuable content in a manner that respects your data privacy and preferencesWe value your right to influence the ads that you see, thus we are letting you know what service providers we use for this purpose and how some of them allow you to control your ad preferences.

We use Facebook Ads Manager together with Facebook Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Facebook’s products (for example, Instagram). Through Facebook Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions in the App (for example, installed it). As a result, we may ask Facebook to show some ads to a particular list of users. As a result, more of our ads may show up while you are using Facebook or other Facebook’s products (for example, Instagram). You may learn how to opt out of advertising provided to you through Facebook Custom Audience here.

Facebook also allows its users to influence the types of ads they see on Facebook. To find how to control the ads you see on Facebook, please go here or adjust your ads settings on Facebook

Google Ads is an ad delivery service provided by Google that can deliver ads to users. In particular, Google allows us to tailor the ads in a way that they will appear, for example, only to users that have conducted certain actions with our App (for example, show our ads to users who have purchased a subscription). Some other examples of events that may be used for tailoring ads include, in particular, installing our App, finishing a workout program. Google allows its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics.

To Process Your Payments
DietniAI offers premium features and services that require payment. To facilitate these transactions securely, we partner with reputable third-party payment processing services. When you choose to purchase any of our paid products or services, the actual transaction is handled through these third-party processors. This means your payment card details are processed and stored securely by them, not by us. We receive confirmation of the payment without accessing your sensitive payment information directly, enabling us to activate your service promptly.

To Enforce Our Terms and Conditions and Combat Fraud
We take the integrity of our service and the security of your data seriously. Your personal data is used to uphold our Terms and Conditions, ensuring that all users benefit from a fair and safe environment. Additionally, we're vigilant in detecting, preventing, and addressing fraud. In the course of these efforts, it may be necessary to share your information with other entities, including law enforcement, especially if issues arise that challenge our service agreements.

To Comply with Legal Obligations
DietniAI respects legal obligations and may process, use, or share your information in compliance with the law, particularly in response to lawful requests from law enforcement or other governmental entities. Ensuring the legality of our operations and the protection of our users' interests is paramount, and we're committed to transparency and responsibility in these practices.

UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (Applies only to EEA-based users)In our commitment to transparency and compliance with data protection laws, particularly for our users within the European Economic Area (EEA), we outline the legal bases under which we process your personal data. This is in relation to the various purposes as detailed in Section 2.

We rely on the following legal bases for processing your personal data:

Your Consent: This is the primary basis for:
Sending you marketing communications directly through WhatsApp or other means you've agreed toProcessing any personal data you've identified as sensitive or falls under special categories, according to data protection legislation

To Perform Our Contract With You: Under this legal basis, we:
Provide the DietniAI service in line with our Terms and Conditions.Customize your experience based on your health and wellness goals.Manage your account and offer customer support.Communicate with you about your use of the DietniAI service.Process your payments for any premium services or features.

For Our (or Others') Legitimate Interests, unless overridden by your rights or interests. These interests include:
Encouraging Service Use: For example, we may send reminders or motivational messages to promote consistent engagement with your fitness and nutrition plans, aiming to support your journey to a healthier lifestyleService Improvement: Analyzing how you use our service helps us understand user preferences, making our offerings more enjoyable and tailored to your needsMarketing Communications: We aim to inform you about relevant services and offers that might interest you, doing so in a balanced mannerAd Personalization: Our goal is to deliver marketing messages that are more closely aligned with your interests and needsEnforcing Terms and Combating Fraud: Protecting the integrity of our service and the security of user data is paramount.

To Comply With Legal Obligations: When laws or regulatory bodies require us to process your data, we do so to fulfill these legal requirements.

DietniAI collaborates with third parties to enhance, personalize, and securely deliver our services to you via WhatsApp. The sharing of personal data is strictly limited to purposes outlined in our privacy policy and is conducted with service providers that adhere to our high standards of data protection. The categories of third-party service providers with whom we may share information include:

Service ProvidersCloud Storage Providers:
To securely store data (e.g., Amazon Web Services), ensuring it is protected and accessible.Data Analytics Providers: To analyze service usage and user interactions, helping us optimize and tailor our service (e.g., Google Analytics).

Marketing Partners: For distributing our marketing materials and campaigns across various platforms, ensuring our communications reach you through preferred channels (e.g., email delivery services, social media platforms).

Payment Processing Providers: To securely handle transactions for premium features, without directly accessing your payment details.

Communication Services Providers: To manage and streamline our interactions with you, ensuring responsive customer support (WhatsApp Business API partners).

Health App Integration
With your explicit consent, DietniAI may interact with health and fitness platforms like Apple HealthKit or Google Fit, enabling a comprehensive wellness tracking experience. This integration allows us to:

Receive Data: With your permission, we can access data such as step count, distance covered, and nutritional information to enhance your personalized wellness plan.

Share Data: We may share workout summaries and nutritional intake with these platforms to keep your health records updated, offering a holistic view of your wellness journey.

Privacy and Control
Review and Consent: Before enabling Health App integrations, we encourage you to review the privacy policies of Apple HealthKit and Google Fit. Your data with these platforms will be governed by their respective policies.

Withdrawal of Consent: You can revoke our access to your Health App data at any time through the Health App's settings, maintaining control over your personal information.

Restricted Use: Information from Health Apps is not used for advertising purposes. Our use of this data is solely for enhancing your DietniAI experience, based on your wellness goals.

Data Transfer LimitationsHuman Access:
Access to data from platforms like Google Fit is strictly controlled and limited to scenarios where you have given consent, for security purposes, to comply with legal obligations, or for internal operations where data is anonymized.

Your Rights and Choice
You have full control over your personal data. At any time, you can request an overview of how your data is being used and with whom it's being shared, as well as withdraw consent for specific data uses or sharing arrangements.

What Information We May Read (Receive) From the Health App?
Number of Steps: Accessing your daily step count helps us monitor your progress towards set (or suggested) step goals. This integration allows us to present your step data conveniently, including visual charts within our service communications and summaries of your weekly averages. Motivational messages and badges might be awarded for achieving your step goals.

Distance Covered: If you permit, we can use distance data to calculate and display the distance you cover during workouts, enhancing your tracking experience.

Weight Data: We utilize weight information to support your weight management journey, allowing for an automated update in DietniAI whenever you use smart scales connected to your Health App.

Dietary Energy (Calories Consumed): This data aids in providing calorie consumption statistics, offering recommendations on caloric intake to help you meet your fitness and nutrition objectives effectively.

How Do We Use the Information Obtained from the Health App?
Customizing Your Experience: The data received play a crucial role in tailoring DietniAI’s guidance, from adjusting your daily activity suggestions to fine-tuning nutrition advice based on your progress and goals.

Enhancing Motivation and Engagement: By understanding your activity levels and dietary habits, we can send personalized motivational messages and helpful reminders directly through WhatsApp, encouraging you to stay on track.

What Information We May Write (Transfer) to the Health App?

Weight Updates: When you manually input your weight into DietniAI, this information can be synced with your Health App, keeping all your health data consolidated.

Dietary Energy Information: Tracking calorie intake within DietniAI allows this data to be shared with your Health App, updating your daily consumed calories for a holistic view of your nutrition.

Workout Data: Choosing to share workout information means that upon completing a DietniAI-suggested workout, the Health App will be updated with the workout’s duration.

What Happens When You Decide to Share Your Data with Health App?

Sharing your health data from DietniAI with Health Apps like Apple HealthKit or Google Fit enhances the coherence of your health tracking ecosystem. It ensures that all aspects of your fitness and nutrition journey are updated across platforms, providing a unified view of your progress.

Privacy and User ControlYour privacy is our top priority.
You maintain full control over the data shared between DietniAI and Health Apps, with the ability to revoke access at any time. We do not use Health App data for advertising purposes, focusing solely on enhancing your personal health journey

Leveraging OpenAI API for Enhanced Service Delivery
At DietniAI, our commitment to providing personalized and intuitive nutrition and fitness guidance drives us to leverage cutting-edge technologies. This includes integrating OpenAI's API into our service for a variety of purposes:

Advanced Data Analysis and Insights Personalized Fitness and Nutrition Recommendations:
By analyzing your health data, activity levels, and dietary preferences with the advanced capabilities of OpenAI's API, DietniAI can offer highly customized recommendations directly through WhatsApp.Understanding User Preferences: OpenAI's API aids in interpreting user feedback and interaction patterns, allowing us to continuously refine and personalize the DietniAI experience.

Improved Interaction and EngagementNatural Language Processing:
OpenAI's API enhances our chatbot's ability to understand and respond to your queries in a more natural, conversational manner, making your interactions with DietniAI as smooth and intuitive as possible.Motivational Messaging: The API's analytical capabilities enable us to craft and deliver motivational messages and content that are most likely to resonate with you, based on your progress and interaction history.

Secure Data Processing with OpenAI API

Privacy and Security: In utilizing OpenAI's API, DietniAI ensures that all data processing complies with the highest standards of privacy and security. Data shared with OpenAI for analysis is handled according to strict data protection protocols, ensuring your information remains confidential and secure.

User Consent and Control: Integration of OpenAI's API is conducted with full transparency and user consent. You have complete control over what data is shared for analysis, and you can adjust your preferences at any time to opt-out of specific data processing activities.

What This Means for You
Integrating OpenAI's API into DietniAI's WhatsApp-based service means enhanced personalization, more engaging and human-like interactions, and a continually evolving service that adapts to your fitness and nutrition needs. It represents our commitment to leveraging the best of AI technology to support your health journey.

Law Enforcement, Public Authorities, and Regulatory Complianc
DietniAI is committed to upholding the highest standards of privacy and data protection. However, there may be circumstances under which we are required to share your personal data:

Legal and Regulatory Requirements: To comply with legal obligations, respond to requests from judicial proceedings, law enforcement agencies, regulatory agencies, and other public or government authorities.

Terms Enforcement and Rights Protection: To enforce our Terms and Conditions, protect our rights, privacy, safety, or property—and those of our affiliates, yours, or others.

Corporate Transactions
Business Transfers: In the natural course of business development, should DietniAI engage in mergers, acquisitions, bankruptcy, divestitures, consolidation, or asset sales, customer information, including personal data, may be among the transferred business assets.Affiliate Sharing: DietniAI is part of a broader corporate family. We may share your personal data with our parent company, subsidiaries, or other affiliates to facilitate service access, provide customer support, analyze service usage, communicate with you, and for other purposes mentioned in the “For what purposes we process your personal data” section.

Your Rights and Control
Exercising Your Rights: Regardless of our internal data management practices, you retain full rights over your personal data. You can exercise your rights, including accessing, correcting, or deleting your data, by contacting us directly at [email protected].

Commitment to Privacy
Our commitment to your privacy is unwavering, and we take necessary steps to ensure your data is handled with the utmost care and in compliance with applicable laws and regulations. For more detailed information on how we process and protect your information, please refer to our Privacy Policy.

How You Can Exercise Your Privacy Rights with DietniAI
At DietniAI, we empower you to take control of your personal data. Below are the rights you have regarding the management of your information:

Accessing / Reviewing / Updating / Correcting Your Personal Data: You have the right to access and modify any personal data you have shared with us through WhatsApp interactions or any other means of communication with DietniAI. If you wish to review or receive a copy of the personal data we process about you, please reach out to us with a data access request.

Deleting Your Personal Data: Should you decide to request the deletion of your personal data, DietniAI will make reasonable efforts to honor this request in compliance with applicable laws. Please be aware that in certain circumstances, legal obligations may require us to retain specific data for a designated period. We will proceed with your deletion request once these obligations are met.

Objecting to or Restricting the Use of Your Personal Data: If you prefer that we limit or cease the use of your personal data, you can notify us of your preferences. We’re committed to adhering to your instructions regarding the handling of your information.

Additional Rights for EEA-
Based UsersIf you reside within the European Economic Area (EEA), you have additional rights under data protection laws:

The Right to Lodge a Complaint With a Supervisory Authority: While we hope to address any concerns directly through our support team, you also have the right to lodge a complaint with a data protection supervisory authority in your region.

The Right to Data Portability: Upon request, we can provide you with your personal data in a machine-readable format (.json or similar), enabling you to easily transfer your information.

Exercising Your Rights
To exercise any of your rights regarding your personal data, please contact us directly at [email protected]. Our team is ready to assist you with any requests or concerns you may have about your privacy and the management of your data.

Age Limitation
DietniAI is committed to protecting the privacy of children. Therefore, we do not knowingly collect or process personal data from individuals under the age of 18. If it comes to our attention that we have inadvertently collected personal data from a person under 18, we will take immediate steps to delete such information. If you become aware of any such collection, please contact us promptly at [email protected].

International Data Transfers
In offering our service globally, DietniAI may transfer personal data across international borders. This includes transferring data to countries other than where it was initially provided, to ensure the seamless provision of our services and for purposes outlined in our Privacy Policy. We take significant measures to ensure that data transferred to other countries maintains a level of protection consistent with the laws of the country where you provided the information. Specifically, for data originating from the European Economic Area (EEA), we implement safeguards such as Standard Contractual Clauses approved by the European Commission or rely on the Commission’s adequacy decisions regarding certain countries.

Changes to This Privacy Policy
DietniAI’s Privacy Policy may undergo modifications over time. Should there be any material changes, we will notify you through our service or other means, providing you the opportunity to review the revised policy. By continuing to use our service after such notifications, you consent to adhere to the updated Privacy Policy.

California Privacy Rights
For users residing in California, United States, additional rights are provided under the California Consumer Privacy Act (CCPA) and California's Shine the Light law. This includes the right to:Request detailed information about the personal data we collect, its use, and disclosure.Request the deletion of your personal data.Opt-out of the sale of personal data.Non-discrimination for exercising these rights.

California residents can exercise these rights by reaching out to [email protected]. We will conduct verification of your request according to CCPA guidelines and, if necessary, provide instructions for an authorized agent to act on your behalf

Access Rights Under California’s Shine the Light Law
California residents are entitled to additional access rights regarding their personal information. Under the Shine the Light law, you have the right to inquire annually about the personal information shared with third parties for direct marketing purposes. To request this information from DietniAI, please send an email to [email protected] with “Request for California Shine the Light Privacy Information” in the subject line, including your state of residence and email address in the message body. It’s important to note that not all information sharing falls under the Shine the Light requirements; our response will cover only the applicable sharing activities.

Data Retention
DietniAI retains your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including but not limited to, the duration of your active engagement with our service via WhatsApp. This includes periods where your account is active to ensure the continuous provision of our service. Additionally, we retain and use your personal data as required to fulfill our legal obligations, resolve disputes, and enforce our agreements.

Handling “Do Not Track” Requests
DietniAI’s approach to "Do Not Track" (DNT) requests is aligned with our commitment to your privacy. Although our service through WhatsApp may not specifically respond to DNT requests, we prioritize your privacy preferences across our operations. For policies regarding DNT requests on third-party services used by DietniAI, please refer to their respective privacy policies.

Personal Data Controller
The DietniAI corporate group acts as the controller of your personal data, ensuring its protection and respectful handling in line with this Privacy Policy and applicable data protection laws.

Contact us
For any inquiries regarding this Privacy Policy, including its previous versions, or questions about your account and personal data, please reach out to us at [email protected]. We are here to address your concerns and ensure your experience with DietniAI is secure and compliant with data protection standards.

Effective as of: 1/1/2023

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